AI reception when your team can't answer.
DeskCover answers missed calls, collects the important details, and sends you a clear lead summary so no opportunity slips through.
New lead captured
Sarah · 2-bedroom move, Bondi to Parramatta
Needs a quote today
Missed calls cost real jobs.
You're on a job, with a client, driving between sites, or finally sitting down at the end of the day. The phone rings and there's no one free to answer it.
Most customers don't leave a voicemail. They hang up and call the next business on the list — and you never even know the enquiry existed.
On the tools and can't stop
Calls after hours and on weekends
No voicemail, no second chance
DeskCover picks up when you can't.
DeskCover answers the call in a natural voice, asks the questions you'd ask yourself, and captures the details that matter — the job, the timing, the address, the contact number.
Then it sends you a clean summary. No listening back to voicemails, no guessing what the customer wanted. Just the facts you need to quote and call back.
- Answers on the first ring, every time
- Questions customised to your business
- Summary delivered straight after the call
New removal lead
Captured by DeskCover · 6:42 pm
- Name
- Sarah
- Phone
- 0412 345 678
- Move date
- Friday 22 August
- From
- Bondi
- To
- Parramatta
- Move size
- 2-bedroom apartment
- Access
- Lift at pickup, stairs at delivery
- Notes
- Needs quote today
How it works
Call comes in
A customer rings your usual business number. If nobody picks up, or it's after hours, the call forwards to DeskCover.
DeskCover collects the details
It answers in a natural voice, asks your questions, and captures the job details you actually need to quote.
You receive the lead summary
A clean, structured summary lands in your inbox or phone so you can call back knowing the full picture.
Who it's for
Businesses where the phone brings the work in — and the owner is usually busy doing it.
Removalists
Move dates, pickup and delivery addresses, access, and job size captured up front.
Tradies
Job type, urgency, and location taken while you're on the tools.
Salons
Booking requests and service enquiries answered while you're with a client.
Cleaners
Property size, frequency, and preferred times collected in one call.
Local service businesses
Any business where the phone is the front door and enquiries can't wait.
This is what lands on your phone.
Every call comes back as the same clear summary, so you can scan it in ten seconds and decide whether to quote, book, or call back.
New removal lead
Captured by DeskCover · 6:42 pm
- Name
- Sarah
- Phone
- 0412 345 678
- Move date
- Friday 22 August
- From
- Bondi
- To
- Parramatta
- Move size
- 2-bedroom apartment
- Access
- Lift at pickup, stairs at delivery
- Notes
- Needs quote today
What you get
Answer calls after hours
Evenings, weekends and public holidays are covered.
Capture missed enquiries
Calls you'd normally lose still turn into leads.
Fewer voicemails and call-backs
Less phone tag, fewer half-finished conversations.
Structured lead details
Every enquiry arrives in the same clear format.
Stay focused on the job
No stopping mid-job to answer the phone.
Works with your existing number
Simple call forwarding — no new number to promote.
Simple monthly plans
Choose a plan based on your call volume and how much support your business needs.
Starter
From $149/month
For small businesses that need basic missed-call or after-hours cover.
- Up to 50 calls per month
- AI answers missed or after-hours calls
- Basic call summary
- SMS or email lead notification
- Ideal for solo operators and small teams
Growth
From $299/month
For service businesses that want a stronger AI reception setup with custom intake questions.
- Up to 200 calls per month
- Custom call flow for your business
- Job details collected from callers
- Structured lead summaries
- SMS and email notifications
- Best for growing service businesses
Pro
From $499/month
For busier teams with higher call volume or more advanced workflow needs.
- Up to 500 calls per month
- Advanced custom call flows
- Higher call volume support
- Priority setup support
- Multiple notification recipients
- Suitable for busy teams and multi-person businesses
Custom setup applies depending on call flow, integrations and business requirements.
Need more than 500 calls per month? Contact us for a custom plan.
Now accepting pilot businesses.
We're currently working with a small number of Australian service businesses to test and refine DeskCover. If missed calls are costing you jobs, book a quick demo and see if it's a fit.
Book a demoCommon questions
Book a demo
Tell us a bit about your business and we'll show you how DeskCover would handle your calls.